Welcome to ZenStateShift. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. Overview

ZenStateShift provides personal wellness accessories designed to support simple reset rituals for screen-heavy workdays. Our products are intended for general comfort and lifestyle use only.

By using this website, you confirm that you understand and agree to these terms.

2. Products

Our products, including the Desk Reset Kit, Weighted Eye Mask, and Neck & Shoulder Wrap, are wellness accessories and are not medical devices.

ZenStateShift products are not intended to diagnose, treat, cure, or prevent any medical condition. Always follow the included safety and care instructions before use.

3. Orders & Payment

All prices are listed in USD unless otherwise stated.

By placing an order, you agree to provide accurate billing, shipping, and contact information. Orders are only confirmed once payment has been successfully processed.

We reserve the right to refuse, cancel, or limit any order if we suspect fraud, incorrect information, or misuse of our website.

4. Shipping

Orders are fulfilled from our US fulfillment partner. Processing times may vary, especially during launch periods or high-demand periods.

Once your order ships, tracking information will be sent to the email provided at checkout.

5. Returns & Refunds

Because ZenStateShift products are personal wellness items, returns must be unused, clean, and in their original packaging to be eligible.

Return requests must be submitted within 14 days of delivery. Items that are used, damaged by the customer, missing packaging, or not in resellable condition may not be eligible for refund.

6. Product Safety

Please use all ZenStateShift products responsibly.

Do not overheat.
Always test temperature before use.
Do not use while sleeping.
Discontinue use if discomfort occurs.
Keep products away from misuse, excessive heat, or unsafe handling.

7. Website Use

You agree not to use our website for unlawful, harmful, fraudulent, or abusive purposes.

You may not copy, reproduce, sell, or misuse any part of our website, branding, images, product descriptions, or content without written permission from ZenStateShift.

8. Accuracy of Information

We do our best to keep product information, pricing, availability, and website content accurate. However, we do not guarantee that all information will always be error-free.

We reserve the right to correct errors, update information, or change product availability at any time without prior notice.

9. Limitation of Liability

ZenStateShift is not responsible for indirect, incidental, or unexpected damages related to the use or misuse of our products or website.

Customers are responsible for using products according to the provided instructions and safety guidelines.

10. Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page. Continued use of the website after updates means you accept the revised terms.

11. Contact

For questions about these Terms of Service, please contact us:

Email: info@zenstateshift.com