Refund policy
Because ZenStateShift products are personal wellness items, returned products must be unused, clean, and in their original packaging to be eligible for return. π€
Return requests must be submitted within 14 days of delivery. π¦
Customers are responsible for return shipping unless the item arrived damaged or incorrect. If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. πΈ
Items that are used, damaged by the customer, missing packaging, or not in resellable condition may not be eligible for a refund.
Simple, clean, and fair β so every ZenStateShift product stays premium and safe. π