Terms of Service
Questions? Email info@zenstateshift.com.
Last updated: October 16, 2026
Overview
This website is operated by Naillya LLC under the ZenStateShift brand. By using the site or placing an order, you agree to these terms, subject to applicable consumer rights. Contact info@zenstateshift.com with questions.
Products and descriptions
We make reasonable efforts to display products, materials, sizes, and colors accurately. Screen displays may vary. Products are intended for general comfort and relaxation, not to diagnose, treat, cure, or prevent any medical condition. Always read and follow the instructions supplied with your product.
Orders, prices, and payment
Prices are displayed in USD unless otherwise stated. Taxes and shipping costs, where applicable, are shown before checkout completion. An order acknowledgment does not necessarily mean an order has been accepted; we may decline or cancel an order for lawful reasons, such as unavailable inventory or suspected fraud, and will refund payments as required.
Use and safety
Use products only as directed. Inspect before each use. Do not use if torn, damaged, or leaking filling. Follow the included product-specific heating/cooling guide. Do not microwave components not expressly identified as microwave-safe. Never leave heating unattended. Stop use if discomfort occurs.
Shipping and returns
Shipping, delivery, cancellations, and returns are described in our Shipping & Delivery Policy and Return & Refund Policy.
Intellectual property
Brand names, designs, photographs, copy, and other website content belong to their respective owners and may not be used without permission except as allowed by law.
Website use
You agree not to misuse the website, interfere with its security, submit fraudulent orders, or infringe the rights of others. We may modify website content or features from time to time.
Disclaimers and liability
To the extent permitted by applicable law, the website and its content are provided without guarantees of uninterrupted availability. Nothing in these terms excludes rights or remedies that cannot legally be excluded, including applicable consumer protection rights.
Contact
ZenStateShift / Naillya LLC. info@zenstateshift.com. Business mailing address: 30 N Gould St Ste R, Sheridan, WY 82801, United States.